'For thirty years, the moving trains have been my second home. My grandmother worked as a train conductor. As a child I often accompanied her with shining eyes. My job goes far beyond ticket control. Sometimes I feel like a psychologist. Over many years I have observed all different kinds of people. Some seem happy, others sad. Sometimes I give people advice, sometimes I laugh with them, sometimes I just listen and keep quiet.
Often I think that nothing can make me astonished anymore and then something completely surprising happens again. Be it an old man who fell out of his bunk bed and had to have his broken hand bandaged, or a woman who gave birth to her child in a train. Soon I will retire. My seven daughters are already married and have children of their own. I don't think I will get bored. And if I do, I'll just start gardening!'